Spring has sprung in Central Florida and with it our usual uptick of tourists visiting from around the world. It seems like every year the tourism industry grows even bigger! You’re not new to this, it comes up at the same time every year, but how do you prepare your staff for this increase in traffic?
There isn’t a single member of your staff who won’t feel the effects of our busiest travel season, so taking steps to make sure that everyone is on the same page is absolutely worth the investment of time and energy.
Help Staff To Visualize What Will Change
Whether your staff are seasonal, brand new to your company, or have been around for many years, it can be hard for them to imagine how their day-to-day life will change as traffic increases. Take time to meet with staff and walk through the ways in which their daily routine will change. Giving them the chance to visualize a new routine will help keep them from feeling overwhelmed by a new norm. This is especially pertinent for staff members like housekeepers, who are engaged in extremely physical work and may need to plan extra rest or a healthier diet to stay energized.
Team Building With Year-round And Seasonal Staff
As the season ramps up and you begin to bring in new, seasonal staff to support your operation, it can be difficult for new and returning staff members to gel as a team. Be intentional about team building will all of your staff, from hotel management to housekeepers. When your team works well together you will be amazed at the results
Plan And Schedule Far In Advance
This busy season comes around at the same time every year, so build into your calendar some reminders to begin implementing these steps, as well as collecting important information from your staff. This time of year you’re likely to have staff take time off for their own personal vacations, and the more you plan ahead and collect that information the more prepared you will be to cover any important absences.
The busy spring and summer seasons are so exciting for hotels all across central Florida. All your staff will be buzzing about, taking great care of your guests, and those guests will come and go with smiles on their faces. But don’t let this season sneak up on you and your team! Take some time to prepare your staff, new and old, for what they can expect to experience in the coming months. And if your hotel management team is struggling to find the seasonal staff you need, contact us today. We can help you develop a scalable team that meets your needs.