The state of Florida is widely known as a popular tourist destination. Whether traveling to see the attractions, the beaches, or our beautiful parks, millions of people funnel in and out of Florida hotels each year. This traffic is what feeds your business, but if not managed properly can put a great deal of stress on your facilities.
The best way to preserve your assets is to stay on top of current and future maintenance needs by developing strong janitorial and housekeeping teams and establishing good communication between them. While janitors and housekeepers maintain different duties, together they are the front line of defense in correcting issues that might cause problems for your guests.
Early Alerts Of Potential Issues
With regular use, particularly in highly trafficked areas like guest rooms, pools, and common spaces, small maintenance issues can become big problems. Having a strong relationship between your janitorial and housekeeping staff can help catch these issues as they arise. By developing an early alert system your teams can avoid some last minute, emergency fixes. For example, a housekeeper who notices a small water spot on the ceiling of a guest room can then alert janitorial staff to a possible plumbing issue before it becomes a big problem.
A lot of energy can be lost in a system that is not secure. According to the EPA, a single family household can lose 10,000 gallons of water a year through leaky faucets and toilets. Now multiply that loss by the number of people coming in and out of a one hundred room hotel each year and your losses have grown exponentially. Additionally, taking into account the extreme weather we experience in the southeast, inefficient air conditioners or leaky windows will also drive up energy costs. Good communication between your housekeepers and janitors is key in fixing these issues quickly and saving you money.
Prioritizing Preventative Maintenance
Housekeeping staff are aware of the usage of highly trafficked spaces on your property. They may be able to help your janitorial staff anticipate which areas or rooms will need new carpet or fixtures based upon how much time your guests spend there. This information will enable you to prioritize projects in these high traffic areas and plan maintenance in a way that will not be disruptive to your guests.
Whether traveling for work or pleasure, your guests want to feel comfortable and cared for. With daily access to guest rooms and shared community space, housekeeping and janitorial staff can be your eyes and ears to discover potential issues that might disrupt your guests' experience. As in any business, strong communication is a key factor in providing the best service possible. Suite Hospitality Staffing would love to help you hire the right staff who can create strong lines of communication between housekeeping and janitorial staff, and develop reporting systems which will save you time and money, and assure your guests' comfort.