We are living in the center of the hospitality world. Central Florida is a haven for talented hospitality professionals who are looking to establish themselves in hotel management careers. With huge international companies investing great sums of money to put new hotels in our area, you may be wondering how you can ever compete for the top hotel staff.
The ability to attract and retain the best staff comes down to the culture of your organization and the way in which you empower employees through training and other benefits.
1. Create a culture
Your company’s culture can make or break your ability to attract and retain the best employees. If your hotel doesn’t currently have a strong culture, we recommend you begin to build that over time. And, it absolutely takes time, so it’s important to start this process early. Do your employees know the vision and values of your hotel? Do they feel supported and appreciated by hotel management? Do they feel like they're a part of a healthy team? All of these things contribute to a healthy and positive culture. And if you don't know the answers to these questions, don’t be afraid to ask.
2. Invest in your staff training
All of your employees, from your janitorial staff to your hotel management can benefit from regular training. Training, if done well, can be a big, positive part of your culture and make your employees feel valued. Plus, at the end of the day, a well-trained staff is an invaluable resource for your business. An investment in ongoing staff training is an excellent way to keep great employees invested in your hotel.
3. Address compensation and benefits
If you want to get and keep the very best staff you must address the issues of compensation and benefits. While this is a big financial decision, remember that your best hotel management staff are talent, efficient, and are making you money. So, compensating them accordingly to assure that that will stick around for the long run is a great financial decision.
If increasing the payroll just isn’t possible, you might experiment with other benefits like paid days off, free hotel stays, and discounts at the hotel restaurant. The struggle to retain your best staff members is an issue in any business, but in Central Florida, where the hospitality industry is booming, getting and keeping talent is especially hard.
If you’re facing this issue now, consider making changes internally to incentivize your best employees to stick around. Begin developing a culture, invest in staff training, and reconsider your compensation packages. And if all else fails, contact us today for more information on how we can help build you a strong, dedicated, and scalable team.